9 Best Service Desk Software for SMBs in February 2025

Showing 19-27 out of 49

List of the Best Service Desk Software For Small Business as of February 2025

TeamHeadquarters

Efficiency meets effectiveness with our help desk software.

Request a Quote

3.7

(3)

Add to compare

Product Description

TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create service requests, track and update inbound emails, assign and manage technicians, monitor help-desk performance ...

Pricing

Starts from $20/User/Month

Wolken ServiceDesk

Effortless service management for ultimate customer satisfaction.

Request a Quote

3.6

(15)

Add to compare

Product Description

Wolken ServiceDesk is a service desk solution. Were on a mission to create a customer experience that utilizes beautiful, modern software built for the cloud. With the ability to manage service desk from anywhere anytime, Wolken ServiceDesk has every tool user needs to keep employees happy and ...

Pricing

Wolken ServiceDesk offers custom pricing plan

TOPdesk

Efficiency and collaboration done right.

Request a Quote

2.3

(1)

Add to compare

Product Description

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...

Pricing

Free Trial available, Try Now

TOPdesk offers custom pricing plan

HR365 Helpdesk

Efficient ticket tracking for seamless helpdesk management.

Request a Quote

2.2

(20)

Add to compare

Product Description

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution for any company's ticketing needs. Streamline and optimise your help desk ...

Pricing

Free Trial available, Try Now

Starts from $49/Month

Motadata ServiceOp

AI-Driven IT Service Management for Digital Transformation

Request a Quote

Add to compare

Product Description

Motadata ServiceOps is an ITIL-compliant IT Service Management (ITSM) platform built on the Deep Learning Framework for IT Operations (DFIT). This AI-enabled solution empowers IT organizations to accelerate changes across people, processes, and technology, driving significant improvements in ...

Pricing

Free Trial available, Try Now

Motadata ServiceOp offers custom pricing plan

HEINZELMANN Service.Desk

Streamline inquiries, resolve issues - elevate organizational excellence.

Request a Quote

Add to compare

Product Description

Introducing HEINZELMANN Service.Desk, a robust full-service management software solution that redefines inquiry and problem handling in any organization. Say goodbye to chaotic email threads and missed deadlines with our revolutionary platform tailored to boost efficiency and effectiveness ...

Pricing

HEINZELMANN Service.Desk offers custom pricing plan

Rezolve.ai

Transform your workplace with AI automation.

Request a Quote

Add to compare

Product Description

Rezolve.ai, an AI-powered platform, revolutionizes workplace automation for various industries like healthcare, retail, and education. It offers a one-stop solution for service desk operations, customized workflows, and chatbots that can handle IT, HR, and other issues. With features such as ...

Pricing

Free Trial available, Try Now

Rezolve.ai offers custom pricing plan

Micro Focus Service Manager

Empowering IT to deliver exceptional service.

Request a Quote

Add to compare

Product Description

The Micro Focus Service Manager helps to run a more efficient and financially stable IT Service Desk, featuring live behaviors, analytics, automation and in-built ITSM capabilities. It helps to delight customers by delivering consistent, high performance service. Service Manager provides a ...

Pricing

Free Trial available

Micro Focus Service Manager offers custom pricing plan

Hipporello

Streamline your business with Hipporello.

Request a Quote

Add to compare

Product Description

Hipporello is a service desk software designed for small tech businesses. The cloud based application has all the features that staff needs, including an intuitive and well-organized interface, email ticketing, Knowledge base and numerous productivity tools. And it's simple to set up and use.

Pricing

Hipporello offers custom pricing plan

Best Service Desk Software For Small Business

TeamHeadquarters

Efficiency meets effectiveness with our help desk software.

TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create service requests, track and update inbound emails, assign and manage technicians, monitor help-desk performance ...

Wolken ServiceDesk

Effortless service management for ultimate customer satisfaction.

Wolken ServiceDesk is a service desk solution. Were on a mission to create a customer experience that utilizes beautiful, modern software built for the cloud. With the ability to manage service desk from anywhere anytime, Wolken ServiceDesk has every tool user needs to keep employees happy and ...

TOPdesk

Efficiency and collaboration done right.

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...

HR365 Helpdesk

Efficient ticket tracking for seamless helpdesk management.

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution for any company's ticketing needs. Streamline and optimise your help desk ...

Motadata ServiceOp

AI-Driven IT Service Management for Digital Transformation

Motadata ServiceOps is an ITIL-compliant IT Service Management (ITSM) platform built on the Deep Learning Framework for IT Operations (DFIT). This AI-enabled solution empowers IT organizations to accelerate changes across people, processes, and technology, driving significant improvements in ...

HEINZELMANN Service.Desk

Streamline inquiries, resolve issues - elevate organizational excellence.

Introducing HEINZELMANN Service.Desk, a robust full-service management software solution that redefines inquiry and problem handling in any organization. Say goodbye to chaotic email threads and missed deadlines with our revolutionary platform tailored to boost efficiency and effectiveness ...

Rezolve.ai

Transform your workplace with AI automation.

Rezolve.ai, an AI-powered platform, revolutionizes workplace automation for various industries like healthcare, retail, and education. It offers a one-stop solution for service desk operations, customized workflows, and chatbots that can handle IT, HR, and other issues. With features such as ...

Micro Focus Service Manager

Empowering IT to deliver exceptional service.

The Micro Focus Service Manager helps to run a more efficient and financially stable IT Service Desk, featuring live behaviors, analytics, automation and in-built ITSM capabilities. It helps to delight customers by delivering consistent, high performance service. Service Manager provides a ...

Hipporello

Streamline your business with Hipporello.

Hipporello is a service desk software designed for small tech businesses. The cloud based application has all the features that staff needs, including an intuitive and well-organized interface, email ticketing, Knowledge base and numerous productivity tools. And it's simple to set up and use.

Compare Top Products

Frequently Asked Questions (FAQs)