Yes, both Richpanel and Freshservice offer a Free Trial.
Richpanel is designed for Large Enterprises and Medium Business.
Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Richpanel Starts at $80/Month when Billed Yearly whereas for Freshservice Starts at $19/User/Month when Billed Yearly.
Some top alternatives to Richpanel includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Gorgias, LabiDesk, Desk360, Smartchat and BoldDesk.
Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.