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Compare Richpanel vs ClickDesk vs ZoomInfo Chat

Richpanel - Help Desk Software
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ClickDesk - Live Chat Software
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Overview

Description

Richpanel is Live Chat Software

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Entry Level Pricing
  • Starts from $80 , Billed Yearly
  • Starts from $12.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.7/10

9.1/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

20 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $80 , Billed Yearly
          • $12.99 , Billed Yearly
          Pricing Pans
          • Starter (Self-Service)

            • Order management

            • Returns & exchanges

            • Branded Help Center

            Show more +

          • Regular (Self-Service)

            • Includes features of Starter plan, plus

            • Custom flows

            • Presales scenarios

            Show more +

          • Pro (Self-Service)

            • Includes features of Regular plan, plus

            • Lite onboarding

            • Named success manager

            Show more +

          • Browse all pricing plans
          Pricing Pagerichpanel pricingclickdesk pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          37

          Very Good

          39

          Good

          4

          Poor

          1

          Terible

          3

          Expert's Review generated by AI

          No Expert ai Review available for the product

          ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

          Pros and Cons
          • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

          • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

          • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

          • Integration with popular business applications, enhancing productivity and workflow efficiency.

          • Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform.

          • Occasional issues with slow customer support response times, leading to delays in issue resolution.

          • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

          • Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Richpanel_customers_0

          Richpanel_customers_0

          Richpanel_customers_1

          Richpanel_customers_1

          Richpanel_customers_2

          Richpanel_customers_2

          Mirantis

          Mirantis

          Smart Tuition

          Smart Tuition

          Manage Protect

          Manage Protect

          Media and Screenshots

          Screenshots
          Customers panel

          1 Screenshots

          Live Chat screenshot

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Richpanel offers Free Trial, but ClickDesk does not.

          Richpanel is designed for Large Enterprises and Medium Business.

          ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Richpanel Starts at $80/Month when Billed Yearly whereas for ClickDesk Starts at $12.99/User/Month when Billed Yearly.

          Some top alternatives to Richpanel includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Gorgias, LabiDesk, Desk360, Smartchat and BoldDesk.

          Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].