Compare CloudTalk vs Exotel vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	CloudTalk (1297) Get Quote Get Quote	Exotel (76) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More	ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More
Entry Level Pricing	Starts from $25 , Billed Yearly	Starts from $1,000
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.6/10	9.0/10
User Ratings	4.4 (1099)	4.4 (16)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	8 Features
Unique Features
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Pricing

Pricing Option
Starting From	$25 , Billed Yearly	$1,000
Pricing Plans	Starter Get Started Unlimited inbound & intracompany calls Click to call Automated call distribution Show more + Essential Get Started All Starter features, plus Advanced analytics with unlimited history Real-time client dashboard Show more + Expert Get Started All Essential features, plus Salesforce integration Power Dialer, Smart Dialer Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 1099 reviews)	4.4 (based on 16 reviews)
Rating Distribution	Excellent 842 Very Good 342 Good 46 Poor 22 Terible 45	Excellent 49 Very Good 21 Good 5 Poor 0 Terible 1
Expert's Review generated by AI	Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more	Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more
Pros and Cons	Easy to use interface with seamless integration for productivity tools like CRM systems. Fast and responsive customer support appreciated by users for efficient issue resolution. Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations. Reliable call quality even for international calls, reducing concerns about signal quality and cost. User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users. Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance. Delayed or lack of response to queries and requests, indicating the need for improved communication and availability. Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.	User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users. Efficient call management with auto-saving and easy access to call data and recordings. Reliable customer support and prompt responses to queries and issues. Easy integration with CRM solutions, enhancing productivity and tracking capabilities. Seamless API integration for customization and advanced functionalities. Limited app selection in the Marketplace, restricting access to advanced features and connectors. Inadequate post-sale service experience, as reported by some users. Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	Vtiger 4.3 (705 reviews) Zendesk Talk 4.3 (39 reviews) Freshdesk 4 (5374 reviews)

Customers

Customers	No Customers information available.	OLA BYJU'S Quikr

Media and Screenshots

Screenshots	3 Screenshots	1 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	Nextiva 4.4 CallTools 4.9 HoduCC 3.8	Nextiva 4.4 Knowlarity 3.7 CloudTalk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both CloudTalk and Exotel offer a Free Trial.

CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

Exotel is designed for Large Enterprises, Medium Business and Small Business.

Pricing for CloudTalk Starts at $25/User/Month when Billed Yearly whereas for Exotel Starts at $1,000.

Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare CloudTalk vs Exotel vs Nextiva

CloudTalk

Exotel

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure