Vtiger

I love the customization

What do you like best? Vtiger CRM is great. I've used it since version 6.3. It is an ever changing system where they keep adding lots of new features, you get add-ons for needed customizations and more. What do you dislike? The user forum kind of sucks. There are some weird things that require you to have an IT guy or be savvy yourself that I think could be made more accessible to novice type users. For example, adding new fields to a drop-down menu that also trigger some type of ...

Very useful cram

What do you like best? The pack of features that includes. So many features in the all in one edition What do you dislike? The lack of responsiveness in all web browsers. Especially in safari it was some minor bugs and the lack of a good iOS apps What problems are you solving with the product? What benefits have you realized? Sales , tickets, and finance

Enterprise CRM - Oh Yeah!

What do you like best? I really enjoy that we have our marketing, sales and support all in one CRM. It makes it so much easier than utilizing 3 different software apps. What do you dislike? We get errors when we upload new contacts and it doesn't always say what the error is. It might say it imported 80 contacts and 20 have errors but what are they? So we just upload the contacts again and usually that'll fix it. Overall, we really haven't had any big bad issues with it. ...

Great All In One Platform

What do you like best? I like that everything is under the one platform. What do you dislike? That it can be hard to use to start with for people that are not computer literate. Recommendations to others considering the product: Great CRM to keep everyone up to date and accessible in one area. What problems are you solving with the product? What benefits have you realized? We use this CRM for all our quotes, contracts, sales, audits, equipment the list just goes on.

Company Integration in just one place

What do you like best? Vtiger helps the company to have a place where all important information can be integrated. From Sales to Human Resources, employees can find a variaty of tools and options to work with, so the information can be reached by all levels within the company. The fact that you can find and create templates for internal communications, options to disclose information of our employees, customers and partners, and that it can be adapted to the company's needs regarding a ...

Very good tool!

What do you like best? You have everything organized in one place. What do you dislike? The reply tool doesn't correspond with the initial comments. Recommendations to others considering the product: Very good and useful tool. What problems are you solving with the product? What benefits have you realized? We need to have all the information in just one place and accesible for everyone in the company.

A Great Platform for business of any size wanting to reach customer satisfaction!

What do you like best? I can organize and remodel different stages of the sales cycle. It's been easy to also collaborate with other team members and clients as well. What do you dislike? Some of the navigation in finding reporting was a bit difficult at times. Some times trying to find where to put data into the system became frustrating. Recommendations to others considering the product: Other than making the site a little bit more user-friendly with nontechnical people. ...

This solution brought easiness to our company

What do you like best? What we like the best is that we have all the information from all the areas of our company connected thanks to this user friendly software. From the first call to a prospect to the mailing of invoices we can register all the steps of the sales process and every member of each department can have access to that info. What do you dislike? When you start customizing the tool to your needs and preferences you get a little bit addicted to the possibilities you ...

Vtiger and it's use for tracking out customers by cases

What do you like best? I like how seemingly it is to use. Assets are linked to organizations and the organizations linked to individuals. If I have 1 or 3 it's possible to find everything else. What do you dislike? There's some bugs we've tried sorting out such as clicking on a link on our emails and if not sending you directly to it if you're not logged in. Other than minor bugs that slow us down the service is great. Recommendations to others considering the product: Give ...

VTiger Easy CRM, the ultimate cloud solution

What do you like best? VTiger has become the corporate CRM, easy to use already in the first use. You can access from anywhere, it is cloud based. We appreciate the possibility to customize the product according to our needs directly via the web without having specific programming or other knowledge. Reporting is great especially when you can build your own custom metrics to report on. There is also an app that allows you to solve various problems in cases where a network ...