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Compare CircleLoop vs Help Scout vs Zendesk Support vs Zoho Desk

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Overview

Description

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More

Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with ... Read More

Entry Level Pricing
  • Starts from $6.45
  • Starts from $20 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.1/10

9.7/10

User Ratings

4.3

(96)
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Software Demo

Demo

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Features

Total Features

10 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $6.45
          • $20 , Billed Yearly
          Pricing Plans
          • Not Available
          • Standard

            • 2 Mailboxes (Additional Mailboxes are $10 each per month)

            • 1 Docs site (Additional Docs sites are $20 each per month)

            • Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly)

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          • Plus

            • Includes features of Standard plan, plus

            • 5 Mailboxes (Additional Mailboxes are $10 each per month)

            • 2 Docs sites (Additional Docs sites are $20 each per month)

            Show more +

          • Pro

            • Includes features of Plus plan, plus

            • 25 Mailboxes (Additional Mailboxes are $10 each per month)

            • 10 Docs sites (Additional Docs sites are $20 each per month)

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          125

          Very Good

          8

          Good

          6

          Poor

          12

          Terible

          20

          Excellent

          237

          Very Good

          67

          Good

          11

          Poor

          5

          Terible

          5

          Expert's Review generated by AI

          CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Efficient and helpful customer support team that is responsive to user needs and requests.

          • Quick and seamless setup process with personalized configurations, especially for new users.

          • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

          • Good value for the service provided, making it suitable for small businesses looking to save costs.

          • Positive feedback on the quality of calls and technical support provided.

          • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

          • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

          • Inconsistent call forwarding and call dropping issues impacting the reliability of the service, especially for businesses.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          YETI

          YETI

          Trello

          Trello

          Mixmax

          Mixmax

          Media and Screenshots

          Screenshots
          CircleLoop screenshot

          6 Screenshots

          Help Scout

          7 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both CircleLoop and Help Scout offer a Free Trial.

          CircleLoop is designed for Freelancers, Medium Business and Small Business.

          Help Scout is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for CircleLoop Starts at $6.45/User/Month whereas for Help Scout Starts at $20/User/Month when Billed Yearly.

          Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, 3CX, My Hotline and CloudCall.

          Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].