Trengo

Revolutionize customer service with Trengo.

4.6

(43)

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Trengo?

Affiliate Disclosure

The Trengo Digital Help Desk Software is a sophisticated platform that provides online customer service for remote and branch offices. Helpsdesk is a free, web-based help desk with integrated video conferencing to provide 24/7 support. The powerful dashboard gives virtual access to all the employee devices, personal devices across the desktop and mobile app, and even resources from CELL Health Connection. Trengo is a robust help desk solution that help to transform the way user interact with the customers.

Pricing

Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Trengo software demo

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Trengo Features

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Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Customizable Branding

Trengo Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Grow

Unlimited messages
Unlimited contacts
180 days archive
5 communication channels
Team inbox

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Scale

Grow, plus
Unlimited contacts
Unlimited days archive
50 communication channels
Team Chat free

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Enterprise

Scale, plus:
Unlimited contacts
Unlimited days archive
Unlimited communication channels
No restrictions

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Explore in-depth pricing

Screenshots of the Trengo Pricing Page

Disclaimer: Pricing information for Trengo is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Trengo

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Trengo Reviews & Ratings

4.6

Excellent

Based on 43 ratings & 177 reviews

Rating Distribution

Excellent

(116)

Very Good

(50)

Good

(8)

Poor

(0)

Terible

(3)

User Review

Albina M

02/15/24

5 out of 5

"Amazing tool for me ate Customer service"

What do you like best about Trengo? It´s very easy and helpful.We can easily assign tickets. What do you dislike about Trengo? Sometimes we cant ...

Agnė

01/13/24

4 out of 5

"Good tool for managing your customer support"

What do you like best about Trengo? Easy to set up. You can gather all your communication channels in one place. Very useful to chat with colleagues ...

Agnė

01/13/24

4 out of 5

"Good tool for managing your customer support"

What do you like best about Trengo? Easy to set up. You can gather all your communication channels in one place. Very useful to chat with colleagues ...

Ernesto E

01/09/24

4 out of 5

"Trengo es una excelente plataforma de comunicación multicanal."

What do you like best about Trengo? Resaltaría las funcionalidades y el precio competitivo de la solución. What do you dislike about Trengo? La ...

View all Reviews

Trengo Customers

Porsche

Audi

Volkswagen

BNP Paribas

Ventura

Carglass

Seat

Trengo Integrations

4.2

4.3

4.4

4.3

4.5

View all integrations

Trengo Support

Customer Service

Business Hours

Online

Location

Utrecht, Netherland

Reach out to Trengo Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Trengo is a Help Desk Software. Trengo offers Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding and many more functionalities.

Some top alternatives to Trengo includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and LabiDesk.

Yes, Trengo provides API.

Yes, Trengo provides a mobile app.

Trengo is located in Utrecht, Netherland

Trengo offers Free Trial, Subscription pricing models

Yes, Trengo can integrate with HubSpot CRM, WooCommerce, Shopify, Zapier and many more.You can find more integration for Trengo here

The starting price is not disclosed by Trengo. You can visit Trengo pricing page to get the latest pricing.

Researched by Rajat Gupta