Popular alternatives include Zendesk Support, Zoho Desk, Tidio Helpdesk, BoldDesk and undefined.
Yes, platforms like Zendesk Support, Zoho Desk, Tidio Helpdesk and undefined offer free tiers suitable for small or mid-sized companies.
Key factors include Multi-Channel Communication, Document Storage, Customizable Branding, Ticket Management, Knowledge Base and pricing.
Tools like SysAid, LiveAgent, Help Scout, Zoho Desk and Freshdesk are best for small businesses for Help Desk Software.