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LiveVox - Contact Center Operations Software

LiveVox

Revolutionize your customer interactions with LiveVox.

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LiveVox offers custom pricing plan

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What is LiveVox?

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our solution also incorporates advanced Omnichannel communication, WFO & CRM capacities to reduce compliance risks. Experience the next generation of call center and contact software with LiveVox.

Pricing

  • LiveVox offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - iOS

LiveVox software demo

View demo

LiveVox Pricing

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Free Trial

  • Not available

LiveVox Pricing

  • LiveVox offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

Visit website

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LiveVox Reviews & Ratings

Rating Distribution

Excellent

(42)

Very Good

(28)

Good

(4)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing cutting-edge features while maintaining ease of use. The ability to customize reports and workflows effortlessly is a standout feature, enabling users to stay ahead of their ...Read more

LiveVox pros and cons

  • LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.

  • The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.

  • LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.

  • Users appreciate the simplicity of the LiveVox interface and superior account support.

  • The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations.

  • Some users find the platform somewhat customizable but require more timeliness and support for completing requests.

  • Limited marketplace selection may restrict access to advanced functionalities for some users.

User Review

AU

Anonymous User

11/06/23

5 out of 5

"Scalable Reliable and Effective"

What do you like best about LiveVox? Right now its almost fully automated and very little human interaction to build and launch jobs daily. We are ...

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SM

Shantay M

06/14/23

5 out of 5

"The one stop shop to get all of your analytics needs done"

What do you like best about LiveVox? I like that you can go in and create anything you are thinking of getting a report on. It's like Livevox is ten ...

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JG

Jeff G

12/20/22

5 out of 5

"Excellent Product and Service"

What do you like best about LiveVox? The LiveVox platform is both cutting-edge and easy to use. They've integrated all communication channels into one ...

Read more

SH

siraj h

09/12/22

4 out of 5

"GOOD"

What do you like best about LiveVox? Its features and its flexibility to make changes on real time basisS What do you dislike about LiveVox?

LiveVox Customers

Paypal-logo

Paypal

Patelco-logo

Patelco

BECU-logo

BECU

Commerce Bank-logo

Commerce Bank

JAMES ALLEN-logo

JAMES ALLEN

Just Salad-logo

Just Salad

LiveVox Support

Contact

(888) 477-3448

Customer Service

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center and Focus Contact Center.

No, LiveVox doesn't provide API.

Yes, LiveVox provides mobile app.

LiveVox is located in San Francisco, California

LiveVox offers Quotation Based pricing model

We don't have information regarding integrations of the LiveVox as of now.

The starting price is not disclosed by LiveVox. You can visit LiveVox pricing page to get the latest pricing.

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Researched by Rajat Gupta