ice Contact Center

Boost efficiency and cut costs with ice Contact Center.

(6)

Save to Favourites

Add to compare

ice Contact Center offers custom pricing plan

Request a Quote

Overview

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is ice Contact Center?

Affiliate Disclosure

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real time, which means user can quickly identify and eliminate problems and take advantage of opportunities.

Pricing

ice Contact Center offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

ice Contact Center software demo

View demo

ice Contact Center Pricing

Visit website

Free Trial

Not available

ice Contact Center Pricing

ice Contact Center offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Pricing Plans

ice Contact Center

Chatbots
Intelligent Voice Response (IVR)
Live Chat
Mobile Application Integration
Outbound Campaign

Show more +

Explore in-depth pricing

Free ice Contact Center Alternatives

FIVE CRM

Effortlessly streamline your ...

8.3

Compare ice Contact Center vs FIVE CRM

uContact

Streamline your call center ...

8.8

Excellent

Compare ice Contact Center vs uContact

Call Center Studio

Streamline your call center ...

8.9

Excellent

Compare ice Contact Center vs Call Center Studio

UJET

Revolutionizing contact centers for ...

Excellent

Compare ice Contact Center vs UJET

Dialpad Contact Center

Revolutionize global collaboration ...

Very Good

Compare ice Contact Center vs Dialpad Contact Center

VCC Live

Maximize customer satisfaction with ...

Excellent

Compare ice Contact Center vs VCC Live

VoiceIQ

Power up your contact center with ...

Compare ice Contact Center vs VoiceIQ

Vonage Contact Center

Revolutionize your customer service ...

Good

Compare ice Contact Center vs Vonage Contact Center

RingCentral Contact Center

Streamline your customer service ...

Very Good

Compare ice Contact Center vs RingCentral Contact Center

Focus Contact Center

Streamline your communication and ...

Compare ice Contact Center vs Focus Contact Center

View all ice Contact Center alternatives

ice Contact Center Reviews & Ratings

Very Good

Based on 6 ratings & 10 reviews

Rating Distribution

Excellent

(3)

Very Good

(5)

Good

(0)

Poor

(2)

Terible

(0)

User Review

Daniel R

12/26/23

1.5 out of 5

"Lack of Functionality"

What do you like best about ComputerTalk? ComputerTalk is not user friendly. Unlike platforms its not easy to navigate. The updates and changes are ...

Rose S

12/11/23

2 out of 5

"Inconvenient Ineffective Support"

What do you like best about ComputerTalk? It is difficult to use and less user friendly. Unlike systems, it overwhelms me with an administration ...

Anonymous User

11/28/23

3.5 out of 5

"Decent contact center application but with hiccups"

What do you like best about ComputerTalk? ComputerTalk ICE application is decent and support staff can try to accommodate your needs. What do you ...

Anurag T

11/17/23

5 out of 5

"Great experience and support"

What do you like best about ComputerTalk? What I like most about Computer is their amazing contact support and it is very easy to reach them via email ...

View all Reviews

ice Contact Center Customers

BobBarker

Elections Ontario

Magnatek

ice Contact Center Integrations

4.3

4.3

4.3

Microsoft Dynamics 365 for Sales

(2319 reviews)

Microsoft Power BI

4.4

(2583 reviews)

View all integrations

ice Contact Center Support

Contact

+1 905-882-5000

Customer Service

Online

Location

Markham, Ontario

Reach out to ice Contact Center Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to ice Contact Center includes FIVE CRM, uContact, Call Center Studio, UJET and Focus Contact Center.

Yes, ice Contact Center provides API.

Yes, ice Contact Center provides a mobile app.

ice Contact Center is located in Markham, Ontario

ice Contact Center offers Quotation Based pricing model

Yes, ice Contact Center can integrate with Cisco Webex Teams, Microsoft Teams, Salesforce, Microsoft Dynamics 365 for Sales and many more.You can find more integration for ice Contact Center here

The starting price is not disclosed by ice Contact Center. You can visit ice Contact Center pricing page to get the latest pricing.

Researched by Rajat Gupta