Compare ice Contact Center vs uContact vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ice Contact Center (10) Get Quote Get Quote	uContact (29) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More	uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More
Entry Level Pricing	Not Available	Starts from $50
Free Trial Availability	No free trial	No free trial
Spotsaas Score	Not Available	8.8/10
User Ratings	4 (6)	4.9 (29)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	10 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$50
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 6 reviews)	4.9 (based on 29 reviews)
Rating Distribution	Excellent 3 Very Good 5 Good 0 Poor 2 Terible 0	Excellent 24 Very Good 5 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more
Pros and Cons		Intuitive and user-friendly platform, suitable for both users and supervisors. Real-time monitoring capabilities for call center operations. Effective in increasing conversion numbers and connecting with leads. Versatile omnichannel communication features. Stable system with high uptime and user-friendly dashboard. Some users may find the platform complex initially without proper training or support. Limited customizations and marketplace options for advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Cisco Webex Teams 4.3 (2668 reviews) Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews)	No Integration information available.

Customers

Customers	BobBarker Elections Ontario Magnatek	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	1 Videos	1 Videos

Alternatives

Alternatives	FIVE CRM uContact 4.9 Call Center Studio 4.7	Nextiva 4.4 FIVE CRM TalkDesk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither ice Contact Center nor uContact offers a free trial.

ice Contact Center is designed for Large Enterprises, Medium Business and Small Business.

uContact is designed for Large Enterprises, Medium Business and Small Business.

The starting price of uContact begins at $50/User/Month, while pricing details for ice Contact Center are unavailable.

Some top alternatives to ice Contact Center includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, VoiceIQ, Vonage Contact Center, RingCentral Contact Center and Focus Contact Center.

Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ice Contact Center vs uContact vs Nextiva

ice Contact Center

uContact

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure