spotsaas-logo
Get Listed

Compare LiveVox vs Call Center Studio vs Nextiva

LiveVox - Contact Center Operations Software
Get Quote
Get Quote
Get Quote

Overview

Description

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

8.9/10

User Ratings

4.7

(83)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

10 Features

Unique Features

No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        call-center-studio pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        80

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more

        Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

        Pros and Cons
        • LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.

        • The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.

        • LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.

        • Users appreciate the simplicity of the LiveVox interface and superior account support.

        • The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations.

        • Some users find the platform somewhat customizable but require more timeliness and support for completing requests.

        • Limited marketplace selection may restrict access to advanced functionalities for some users.

        • Fast and effective technical support, providing instant solutions.

        • Simple and user-friendly interface, easy to navigate for all users.

        • Reliable dialer with excellent call quality, suitable for high call volumes.

        • Cost-effective solution with comprehensive features compared to competitors.

        • Fantastic support system with seamless onboarding process.

        • Lack of variety in the Marketplace for additional apps and connectors.

        • Some users find it overly simplistic, lacking in advanced customization options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Paypal

        Paypal

        Patelco

        Patelco

        BECU

        BECU

        Vodafone

        Vodafone

        Fedex

        Fedex

        Volvo

        Volvo

        Media and Screenshots

        Screenshots
        Next Generation Contact Platform

        1 Screenshots

        Admin

        6 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Call Center Studio offers Free Trial, but LiveVox does not.

        LiveVox is designed for Large Enterprises, Medium Business and Small Business.

        Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both LiveVox and Call Center Studio are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

        Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].