Compare LiveVox vs NICE inContact CXone

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveVox Get Quote Get Quote	NICE inContact CXone (699) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More	NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	No free trial
User Ratings		4.2 (2553)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	4.2 (based on 2553 reviews)
Rating Distribution	No Reviews No reviews available for the product	Excellent 329 Very Good 260 Good 66 Poor 25 Terible 19
Expert's Review generated by AI	LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more	No Expert ai Review available for the product
Pros and Cons	LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements. The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers. LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services. Users appreciate the simplicity of the LiveVox interface and superior account support. The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations. Some users find the platform somewhat customizable but require more timeliness and support for completing requests. Limited marketplace selection may restrict access to advanced functionalities for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce 4.3 (31400 reviews)

Customers

Customers	Paypal Patelco BECU	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Novanet Cloud Contact Center Call Center Studio 4.7 NICE inContact CXone 4.2	uContact 4.9 Dialpad Contact Center 4.5 Callision

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither LiveVox nor NICE inContact CXone offers a free trial.

LiveVox is designed for Large Enterprises, Medium Business and Small Business.

NICE inContact CXone is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both LiveVox and NICE inContact CXone are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

Some top alternatives to NICE inContact CXone includes uContact, Dialpad Contact Center, Callision, CxEngage, ice Contact Center, RingCentral Contact Center, CXone Personal Connection, i2x and CXInfinity.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LiveVox vs NICE inContact CXone

LiveVox

NICE inContact CXone

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure