NICE inContact CXone

Streamline operations and drive exceptional customer experiences.

4.2

(2553)

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NICE inContact CXone offers custom pricing plan

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What is NICE inContact CXone?

Affiliate Disclosure

NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve performance, reduce costs, and streamline operations with one system that delivers the features and functionality user needs to drive exceptional customer experiences.

Pricing

NICE inContact CXone offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

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NICE inContact CXone Pricing

NICE inContact CXone offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

NICE inContact CXone

Automatic Contact Distributor
Interactive Voice Response
Interaction Channels
Proactive Outbound
My Agent eXperience - MAX

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NICE inContact CXone Reviews & Ratings

4.2

Very Good

Based on 2553 ratings & 699 reviews

Rating Distribution

Excellent

(329)

Very Good

(260)

Good

(66)

Poor

(25)

Terible

(19)

User Review

Anonymous User

10/31/23

5 out of 5

"Ease of use"

What do you like best about NICE CXone? Easy to use/navigate. A lot of funtionality to help solve day to day needs What do you dislike about NICE ...

Jason W

10/26/23

5 out of 5

"Move fast and with endless features!"

What do you like best about NICE CXone? InContact Cxone is great at managing an Omni Channel center. It's studio product is much more seasoned than ...

Jean P

10/26/23

5 out of 5

"Great Call Center Tools"

What do you like best about NICE CXone? The tools in CXOne are very easy to use. If i don't understand something, I can access DOJO or NICE ...

Jennifer B

10/26/23

5 out of 5

"Analytics and Technology Coordinator"

What do you like best about NICE CXone? NICE CXone is extremely scaleable and customizable. This allows to scale up and new features as our operations ...

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