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Compare NICE inContact CXone vs CxEngage

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

NICE inContact CXone - Contact Center Operations Software

NICE inContact CXone

(699)
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Get Quote
CxEngage - Contact Center Operations Software

CxEngage

(10)
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Overview
Affiliate Disclosure

Description

NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve ... Read More

CxEngage is contact center Operations' software designed to increase agent effectiveness, improve performance and streamline operations. CxEngage allows business to track the data with ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.2

(2553)

3.6

(10)
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Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      Pricing information not available

      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      4.2

      (based on 2553 reviews)

      3.6

      (based on 10 reviews)
      Rating Distribution

      Excellent

      329

      Very Good

      260

      Good

      66

      Poor

      25

      Terible

      19

      Excellent

      3

      Very Good

      2

      Good

      4

      Poor

      1

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps
      Salesforce
      Salesforce

      4.3

      (31400 reviews)

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      CxEngage screenshot

      2 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      1 Videos

      Alternatives

      Alternatives
      uContact - Call Center Software
      uContact

      4.9

      Dialpad Contact Center - Contact Center Operations Software
      Dialpad Contact Center

      4.5

      Callision - Contact Center Operations Software
      Callision
      Genesys PureEngage - Contact Center Operations Software
      Genesys PureEngage

      4.4

      NICE inContact CXone - Contact Center Operations Software
      NICE inContact CXone

      4.2

      UJET - Contact Center Operations Software
      UJET

      4.7

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither NICE inContact CXone nor CxEngage offers a free trial.

      NICE inContact CXone is designed for Large Enterprises, Medium Business and Small Business.

      CxEngage is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both NICE inContact CXone and CxEngage are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to NICE inContact CXone includes uContact, Dialpad Contact Center, Callision, CxEngage, ice Contact Center, RingCentral Contact Center, CXone Personal Connection, i2x and CXInfinity.

      Some top alternatives to CxEngage includes Genesys PureEngage, NICE inContact CXone, UJET, VCC Live, Zultys MXIE, Vonage Contact Center, RingCentral Contact Center, ipSCAPE, RingCentral Engage Digital and CXInfinity.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA