NICE inContact CXone Alternatives and Competitors

Product Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.

Product Description

Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...

Product Description

CxEngage is contact center Operations' software designed to increase agent effectiveness, improve performance and streamline operations. CxEngage allows business to track the data with real-time dashboard reporting and analytics. Easily manage large volumes of calls through a single portal and ...

Product Description

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...

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RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

Product Description

Conexant's CXone Personal Connection is a PC-based telephony solution providing a low-cost, flexible and easy-to-use personal telephone system. Call family and friends by simply ringing their telephone number with a handheld handset or headset. Offering 25 unique call scripts and complete ...

Product Description

Introducing i2x - the ultimate solution for making conversation analytics easier and more efficient. Our platform helps teams close deals by utilizing data and sharing best practices. Ideal for contact centers, our software records phone calls and guides agents through each conversation using ...

Product Description

CXInfinity is a customer engagement platform for businesses to deliver superior customer service and maximize conversions. With the software, you can customize the branding to include your own logos and themes. Interact with customers in real-time by leveraging customer data gathered from their ...