Compare NICE inContact CXone vs Dialpad Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	NICE inContact CXone (699) Get Quote Get Quote	Dialpad Contact Center (35) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve ... Read More	Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More
Entry Level Pricing	Not Available	Starts from $75
Free Trial Availability	No free trial	Get Free Trial
User Ratings	4.2 (2553)	4.5 (111)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Dialpad Contact Center has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$75
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 2553 reviews)	4.5 (based on 111 reviews)
Rating Distribution	Excellent 329 Very Good 260 Good 66 Poor 25 Terible 19	Excellent 31 Very Good 3 Good 0 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews)	No Integration information available.

Customers

Customers	No Customers information available.	Wework UBER TED

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	4 Videos	No videos available.

Alternatives

Alternatives	uContact 4.9 Dialpad Contact Center 4.5 Callision	Call Center Studio 4.7 UJET 4.7 Zultys MXIE 3.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Dialpad Contact Center offers Free Trial, but NICE inContact CXone does not.

NICE inContact CXone is designed for Large Enterprises, Medium Business and Small Business.

Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Dialpad Contact Center begins at $75/User/Month, while pricing details for NICE inContact CXone are unavailable.

Some top alternatives to NICE inContact CXone includes uContact, Dialpad Contact Center, Callision, CxEngage, ice Contact Center, RingCentral Contact Center, CXone Personal Connection, i2x and CXInfinity.

Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare NICE inContact CXone vs Dialpad Contact Center

NICE inContact CXone

Dialpad Contact Center

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure