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Compare NICE inContact CXone vs CXInfinity

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CXInfinity - New SaaS Software
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Overview

Description

NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve ... Read More

CXInfinity is a customer engagement platform for businesses to deliver superior customer service and maximize conversions. With the software, you can customize the branding to include your ... Read More

Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

6 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Small Business
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Individuals
        • Small Business
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Individuals
        Platforms Supported
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Mobile - Windows
        • Installed - Mac
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Mobile - Windows
        • Installed - Mac
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        329

        Very Good

        260

        Good

        66

        Poor

        25

        Terible

        19

        No reviews available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Media and Screenshots

        Videos
        video-0

        4 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        CXInfinity offers Free Trial, but NICE inContact CXone does not.

        NICE inContact CXone is designed for Large Enterprises, Medium Business and Small Business.

        CXInfinity is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both NICE inContact CXone and CXInfinity are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to NICE inContact CXone includes uContact, Dialpad Contact Center, Callision, CxEngage, ice Contact Center, RingCentral Contact Center, CXone Personal Connection, i2x and CXInfinity.

        Some top alternatives to CXInfinity includes SalesCRM, SimpleCRM, LiveAgent, Supportbench, SupportChamp, Little SaaS Communication, Qualified, Workvivo, SP Customer Service, Sociocs and IFTTT.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].