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Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
7.9
Spot Score
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Product Description
Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...
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No common features
Unique Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
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Pricing
Free Trial available
Novanet Cloud Contact Center offers custom pricing plan
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
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Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
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Product Description
NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve performance, reduce costs, and streamline operations with one system that delivers the features and ...
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Unique Features
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Pricing
NICE inContact CXone offers custom pricing plan
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Product Description
Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.
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Unique Features
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Pricing
Free Trial available, Try Now
Starts from $75/User/Month
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Product Description
VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...
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Unique Features
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Pricing
Starts from $50/Month when Billed Yearly
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Product Description
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...
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Unique Features
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Pricing
ice Contact Center offers custom pricing plan
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Product Description
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
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Unique Features
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Pricing
Vonage Contact Center offers custom pricing plan
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Product Description
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
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No common features
Unique Features
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Pricing
RingCentral Contact Center offers custom pricing plan
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Product Description
Conexant's CXone Personal Connection is a PC-based telephony solution providing a low-cost, flexible and easy-to-use personal telephone system. Call family and friends by simply ringing their telephone number with a handheld handset or headset. Offering 25 unique call scripts and complete ...
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Unique Features
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Pricing
CXone Personal Connection offers custom pricing plan
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Product Description
Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion rates. It automates appointment scheduling, appointment reminders, ...
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No common features
Unique Features
No unique features
Pricing
Focus Contact Center offers custom pricing plan
Researched by Rajat Gupta
