Compare LiveVox vs ice Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveVox Get Quote Get Quote	ice Contact Center (10) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More	The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings		4 (6)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	4 (based on 6 reviews)
Rating Distribution	No reviews available for the product	Excellent 3 Very Good 5 Good 0 Poor 2 Terible 0
Expert's Review generated by AI	LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more	No Expert ai Review available for the product
Pros and Cons	LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements. The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers. LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services. Users appreciate the simplicity of the LiveVox interface and superior account support. The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations. Some users find the platform somewhat customizable but require more timeliness and support for completing requests. Limited marketplace selection may restrict access to advanced functionalities for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Integrations

Integration with other apps	No Integration information available.	Cisco Webex Teams 4.3 (2668 reviews) Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	Paypal Patelco BECU	BobBarker Elections Ontario Magnatek

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Novanet Cloud Contact Center Call Center Studio 4.7 NICE inContact CXone 4.2	FIVE CRM uContact 4.9 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither LiveVox nor ice Contact Center offers a free trial.

LiveVox is designed for Large Enterprises, Medium Business and Small Business.

ice Contact Center is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both LiveVox and ice Contact Center are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

Some top alternatives to ice Contact Center includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, VoiceIQ, Vonage Contact Center, RingCentral Contact Center and Focus Contact Center.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LiveVox vs ice Contact Center

LiveVox

ice Contact Center

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure