spotsaas-logo
Get Listed

Compare LiveVox vs Dialpad Contact Center

LiveVox - Contact Center Operations Software
Get Quote
Get Quote
Get Quote

Overview

Description

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $75
Free Trial Availability
  • No free trial
User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

Dialpad Contact Center has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Get Quote
Get Quote

Pricing

Pricing Option
      Starting From
      • Not Available
      • $75
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      dialpad-contact-center pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      Rating Distribution

      No Reviews

      No reviews available for the product

      Excellent

      31

      Very Good

      3

      Good

      0

      Poor

      1

      Terible

      0

      Expert's Review generated by AI

      LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.

      • The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.

      • LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.

      • Users appreciate the simplicity of the LiveVox interface and superior account support.

      • The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations.

      • Some users find the platform somewhat customizable but require more timeliness and support for completing requests.

      • Limited marketplace selection may restrict access to advanced functionalities for some users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers
      Paypal

      Paypal

      Patelco

      Patelco

      BECU

      BECU

      Wework

      Wework

      UBER

      UBER

      TED

      TED

      Media and Screenshots

      Screenshots
      Next Generation Contact Platform

      1 Screenshots

      Dialpad Contact Center

      3 Screenshots

      Videos
      video-0

      3 Videos

      No videos available.

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Dialpad Contact Center offers Free Trial, but LiveVox does not.

      LiveVox is designed for Large Enterprises, Medium Business and Small Business.

      Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Dialpad Contact Center begins at $75/User/Month, while pricing details for LiveVox are unavailable.

      Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

      Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].