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AU
Anonymous User
11/06/23
"Scalable Reliable and Effective"
What do you like best about LiveVox? Right now its almost fully automated and very little human interaction to build and launch jobs daily. We are always on the latest version, with constant improvements and advancments.
SM
Shantay M
06/14/23
"The one stop shop to get all of your analytics needs done"
What do you like best about LiveVox? I like that you can go in and create anything you are thinking of getting a report on. It's like Livevox is ten steps ahead of you. I do want to thank Brandon Kinlein and Aaron Easley for their time and patience in getting us familiar with the system
JG
Jeff G
12/20/22
"Excellent Product and Service"
What do you like best about LiveVox? The LiveVox platform is both cutting-edge and easy to use. They've integrated all communication channels into one platform, allowing our business to service our consumers through any channel they prefer.
SH
siraj h
09/12/22
"GOOD"
What do you like best about LiveVox? Its features and its flexibility to make changes on real time basisS What do you dislike about LiveVox?
MG
Michael G
06/09/22
"Intermediate/ Advanced Excel Users Will Appreciate"
What do you like best about LiveVox? The methodology is similar to Microsoft Excel. What do you dislike about LiveVox?
AV
Anand V
05/04/22
"Top listed Contact Center Solution - LiveVox"
What do you like best about LiveVox? LiveVox is the only platform in today's market, which provides state-of-art Telephony solutions with the best Omni Channels to transform your old-style Contact Center to the latest and provide world-class services to your client and customers
TN
Thomas N
05/04/22
"LiveVox long time User/Admin/Advocate"
What do you like best about LiveVox? Client Service has been getting better and better each year. In addition to improving their service, they've gotten better at listening to their user's ideas for new releases and enhancements.
AU
Anonymous User
05/04/22
"Overall Supportive, timeliness of completing requests can be improved"
What do you like best about LiveVox? The staff is polite and overall insightful. The product is somewhat customizable. What do you dislike about LiveVox?
SB
Sarah B
05/03/22
"Best Contact Center Software I've ever used!"
What do you like best about LiveVox? Livevox is a user-friendly platform, I have worked for call centers for over 20 years and gone through several transitions from one platform to the next. I have to say that Livevox continues to exceed my expectations for providing a consistent, reliable and personalized experience.
AU
Anonymous User
05/03/22
"great service"
What do you like best about LiveVox? Ease of reporting with the new b/i tool. What do you dislike about LiveVox?
