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LiveVox - Contact Center Operations Software
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Overview

Description

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More

Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

7.9/10

User Ratings
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Software Demo

Demo

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Novanet Cloud Contact Center has not given any software demo yet

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Features

Total Features

0 Features

7 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        No reviews available for the product

        Expert's Review generated by AI

        LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.

        • The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.

        • LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.

        • Users appreciate the simplicity of the LiveVox interface and superior account support.

        • The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations.

        • Some users find the platform somewhat customizable but require more timeliness and support for completing requests.

        • Limited marketplace selection may restrict access to advanced functionalities for some users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Paypal

        Paypal

        Patelco

        Patelco

        BECU

        BECU

        No Customers information available.

        Media and Screenshots

        Screenshots
        Next Generation Contact Platform

        1 Screenshots

        Click-2-Call Screenshot

        4 Screenshots

        Videos
        video-0

        3 Videos

        No videos available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Novanet Cloud Contact Center offers Free Trial, but LiveVox does not.

        LiveVox is designed for Large Enterprises, Medium Business and Small Business.

        Novanet Cloud Contact Center is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both LiveVox and Novanet Cloud Contact Center are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

        Some top alternatives to Novanet Cloud Contact Center includes Nextiva, TalkDesk, Dialer360, CallTools, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, Aircall and RingCentral Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].