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Compare LiveVox vs CXone Personal Connection

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

LiveVox - Contact Center Operations Software

LiveVox

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Get Quote
CXone Personal Connection - Auto Dialer Software

CXone Personal Connection

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Overview
Affiliate Disclosure

Description

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More

Conexant's CXone Personal Connection is a PC-based telephony solution providing a low-cost, flexible and easy-to-use personal telephone system. Call family and friends by simply ringing ... Read More

Free Trial Availability
  • No free trial
  • No free trial
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Get Quote

Software Demo

Demo

View demo

View demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
      Get Quote
      Get Quote

      User Reviews

      Expert's Review generated by AI

      LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more

      No Expert ai Review available for the product

      Pros and Cons

      • LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.

      • The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.

      • LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.

      • Users appreciate the simplicity of the LiveVox interface and superior account support.

      • The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations.

      • Some users find the platform somewhat customizable but require more timeliness and support for completing requests.

      • Limited marketplace selection may restrict access to advanced functionalities for some users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Paypal

      Paypal

      Patelco

      Patelco

      BECU

      BECU

      No Customers information available.

      Media and Screenshots

      Screenshots
      Next Generation Contact Platform

      1 Screenshots

      No screenshots available.

      Videos
      video-0

      3 Videos

      video-0

      1 Videos

      Alternatives

      Alternatives
      Novanet Cloud Contact Center - Call Center Software
      Novanet Cloud Contact Center
      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      NICE inContact CXone - Contact Center Operations Software
      NICE inContact CXone

      4.2

      Dialer360 - Call Center Software
      Dialer360

      3.8

      uContact - Call Center Software
      uContact

      4.9

      HoduCC - Call Center Software
      HoduCC

      3.8

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither LiveVox nor CXone Personal Connection offers a free trial.

      LiveVox is designed for Large Enterprises, Medium Business and Small Business.

      CXone Personal Connection is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both LiveVox and CXone Personal Connection are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

      Some top alternatives to CXone Personal Connection includes Dialer360, uContact, HoduCC, NICE inContact CXone, Dialpad Contact Center, Convoso, Hello Hunter, CallCenterHosting Predictive Dialer and IntelliDialer.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA