Compare LiveVox vs Focus Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveVox Get Quote Get Quote	Focus Contact Center Get Quote Get Quote

Overview
Affiliate Disclosure

Description	LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More	Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice ... Read More
Free Trial Availability	No free trial	No free trial
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

Expert's Review generated by AI	LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more	No Expert ai Review available for the product
Pros and Cons	LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements. The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers. LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services. Users appreciate the simplicity of the LiveVox interface and superior account support. The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations. Some users find the platform somewhat customizable but require more timeliness and support for completing requests. Limited marketplace selection may restrict access to advanced functionalities for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product

Customers

Customers	Paypal Patelco BECU	Call Centre house 99Rent CreditInfo

Media and Screenshots

Screenshots	1 Screenshots	2 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Novanet Cloud Contact Center Call Center Studio 4.7 NICE inContact CXone 4.2	Dialer360 3.8 HoduCC 3.8 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither LiveVox nor Focus Contact Center offers a free trial.

LiveVox is designed for Large Enterprises, Medium Business and Small Business.

Focus Contact Center is designed for Large Enterprises and Medium Business.

Pricing details for both LiveVox and Focus Contact Center are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

Some top alternatives to Focus Contact Center includes Dialer360, HoduCC, Call Center Studio, TelebuHub, DCDial, Hello Hunter, TCMS Auto Dialer, My Hotline and IntelliDialer.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LiveVox vs Focus Contact Center

LiveVox

Focus Contact Center

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure