Kylas

User-friendly interface with intuitive navigation, suitable for both beginners and experienced users.

Efficient lead management with automatic lead assignment and seamless tracking of the sales cycle.

Customizable dashboards and forms allow for flexibility to suit company-specific needs.

Low pricing compared to competitors, with the added benefit of unlimited users at no extra cost.

Strong automation capabilities for lead nurturing, WhatsApp/email communication, and reduced manual intervention.

Excellent customer support that resolves issues quickly, often within a couple of hours.

Integration capabilities with third-party tools like Facebook, Google Ads, and Knowlarity are easily accessible and mostly free.

Real-time updates on customer data and transactions provide a comprehensive 360-degree view.

Occasional connectivity or server issues, which can temporarily hinder productivity.

System speed can be slow at times, especially affecting lead updates and sales calls.

Add-ons and some advanced features require extra purchases, which may not be budget-friendly for all.

Limited customization in certain areas, like connected fields or date filters.

Notifications can sometimes be overwhelming and irritating for users.

Once an order is marked as completed, reopening leads is not possible, which restricts flexibility.

A steep learning curve for some users unfamiliar with CRM tools, despite its intuitive design.

Interface design, including color choices and multi-window views, could use visual improvement for a better user experience.