You can view and manage previous interactions with a contact by selecting them from the Contact Directory or the Information view of the current voice, chat, email, or work item conversation. Contact history is a way to maintain track of all of your communications with a customer, which will be quite useful in solidifying your relationship with them. So, whether you've gotten an email, made or received a phone call, or even received a letter, this is where you should record it because it gives you a complete history of communications and makes it visible to all users.
Product | Free Trial | Starting Price | Spot Score | Rating | Actions |
---|---|---|---|---|---|
SalesRabbit | $25, Billed Yearly | 9.8 | 4.4 | Visit Website | |
Zoho ContactManager | $12.50, | 9.2 | 4.2 | Visit Website | |
Less Annoying CRM | $15, | 8.9 | 4.9 | Visit Website | |
IXACT Contact | $38, Billed Yearly | 8.9 | 4.4 | Visit Website | |
SqueezeCMM | $49, | 8.6 | 4.9 | Visit Website | |
ReachStream | $99, | 8.4 | - | Visit Website | |
Pobuca Connect | $3, | 8.4 | 4.2 | Visit Website | |
HarmonyPSA | - | 8.2 | - | Visit Website | |
Initiative CRM | - | 8.1 | - | Visit Website | |
Kylas | - | 7.9 | - | Visit Website | |
Dex | $12, | 7.7 | - | Visit Website | |
GuestLog | $39, | 7.7 | - | Visit Website | |
Clay | $10, Billed Yearly | 7.2 | - | Visit Website | |
Dasha Assistant | - | - | - | Visit Website | |
Reallect | $180, | - | - | Visit Website |