You can view and manage previous interactions with a contact by selecting them from the Contact Directory or the Information view of the current voice, chat, email, or work item conversation. Contact history is a way to maintain track of all of your communications with a customer, which will be quite useful in solidifying your relationship with them. So, whether you've gotten an email, made or received a phone call, or even received a letter, this is where you should record it because it gives you a complete history of communications and makes it visible to all users.
Product | Free Trial | Starting Price | Spot Score | Rating | Actions |
---|---|---|---|---|---|
![]() | $25, Billed Yearly | 9.8 | 4.4 | Visit Website | |
![]() | $12.50, | 9.2 | 4.2 | Visit Website | |
![]() | $15, | 8.9 | 4.9 | Visit Website | |
![]() | $38, Billed Yearly | 8.9 | 4.4 | Visit Website | |
![]() | $49, | 8.6 | 4.9 | Visit Website | |
![]() | $99, | 8.4 | - | Visit Website | |
![]() | $3, | 8.4 | 4.2 | Visit Website | |
![]() | - | 8.2 | - | Visit Website | |
![]() | - | 8.1 | - | Visit Website | |
![]() | - | 7.9 | - | Visit Website | |
![]() | $12, | 7.7 | - | Visit Website | |
$39, | 7.7 | - | Visit Website | ||
![]() | $10, Billed Yearly | 7.2 | - | Visit Website | |
- | - | - | Visit Website | ||
![]() | $180, | - | - | Visit Website |