IXACT Contact

Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise.

Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects.

Offers robust contact management and keeps data organized in one centralized database for easy access.

Customizable features such as drip campaigns, newsletters, and email templates tailored to real estate professionals.

Excellent customer service and responsive support team with onboarding assistance for new users.

Integrates well with tools like Zapier and Google Calendar, enabling seamless workflow and synchronization.

Provides built-in reminders for key events like birthdays, anniversaries, and follow-ups, aiding in client retention.

Includes additional features like goal tracking, reporting, and IDX website at an affordable price.

High email open rates attributed to well-written, professionally crafted content in newsletters.

Time management and productivity are enhanced through automation and organized pipelines, reducing manual labor.

Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions.

Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version.

Integration with social media and lead capture could be improved, limiting options for modern networking.

Lacks some desirable features like automated texting, modern interfaces, and landing pages for websites.

Default email quota per month is low compared to competitors, necessitating extra purchases for higher usage.

Task and calendar synchronization do not integrate seamlessly, often requiring additional manual steps.

The software may feel expensive to smaller teams or independent agents, with fewer discounts for multiple accounts.

Auto-logoff timers are seen as restrictive with no user-defined control over session duration.

Reporting features are basic and could benefit from enhanced options for tracking notes and mass actions.

Some users feel the system could be more adaptable and customizable, particularly in supporting advanced workflows.