Less Annoying CRM

Extremely simple to use, making it accessible even for users with no technical expertise.

Highly customizable, allowing users to tailor pipelines, tasks, and fields to their specific business needs.

Reliable organization of client data, allowing easy tracking of interactions, tasks, and follow-ups.

Offers exceptional and responsive customer support that users consistently praise as helpful and timely.

Affordable with no hidden fees, providing exceptional value compared to competitors.

Integrates key functions like email logging and task management, streamlining workflows.

Centralizes information, helping businesses manage multiple projects, clients, and tasks efficiently.

Robust for small businesses but scalable to meet some medium business needs.

Clean, intuitive interface that minimizes complexity and maintains user focus.

Allows tracking of sales progress, tasks, and meetings through daily snapshots and reminders, promoting accountability.

Limited advanced features, which may not suffice for larger businesses or complex use cases (e.g., no automated "drip" campaigns or built-in direct email solutions).

Task management needs more functionality, such as group assignments, private notes, task rearrangements, and email notifications for status updates.

Integration options are limited, with missing direct compatibility with tools like LinkedIn, Outlook 365, and iCloud.

No drag-and-drop functionality for pipelines, which would enhance workflow visualization.

Key features like VOIP calling, meeting invite sending, and task-specific deadlines are missing.

Absence of native mobile apps for iOS and Android, though the platform is accessible through a browser workaround.

Keyword search within notes and universal searching capabilities are not available.

Some users feel minor inconveniences like repetitive entry of data for related entities (e.g., company and contact-level info redundancy).