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Jira Service Desk - Service Desk Software

Jira Service Desk Alternatives and Competitors

Efficiently manage service requests with ease.

Pricing

  • Starts from $10One-Time Payment, also offers free forever plan

  • Free Trial available

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List of the Top Jira Service Desk alternatives as of November 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Asset Management

  • Knowledge Base

+ 3 more

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk

Streamline IT service management with SolarWinds.

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Product Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $19/User/Month

Mint Service Desk - Service Desk Software

Mint Service Desk

Streamline your customer service with Mint Service Desk.

4.7

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Product Description

Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and calendar. It is a single platform with tools and instant wizards to help and create support desk software ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Mint Service Desk offers custom pricing plan

Symantec ServiceDesk - Service Desk Software

Symantec ServiceDesk

Efficiently manage customer service and IT requests.

4.0

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Product Description

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Symantec ServiceDesk offers custom pricing plan

9.5/10

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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Product Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Pricing

Free Trial available, Try Now

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.4/10

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

4.3

(25)

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Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

8.3/10

Spot Score

ReadyDesk - Help Desk Software

ReadyDesk

Streamline your customer support effortlessly.

1.8

(4)

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Product Description

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...

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Common Features

No common features

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Document Storage

+ 9 more

Pricing

Starts from $9/Month

8.8/10

Spot Score

Milldesk - Help Desk Software

Milldesk

Streamline customer service with Milldesk's powerful solutions.

4.5

(2)

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Product Description

Milldesk, is a revolutionary help desk software, is the most comprehensive customer service system on the market today. This easy to use system gives access to all of the customer service calls via an easy to use web interface, with tickets/history records including user name, the date and time ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Pricing

Free Trial available

Milldesk offers custom pricing plan

8.6/10

Spot Score

HESK - Help Desk Software

HESK

Streamline your customer support with ease.

5.0

(5)

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Product Description

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Multi-Channel Communication

  • Document Storage

+ 8 more

Pricing

Free Trial available

Starts from $24.91/Month when Billed Yearly