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8.0

Spot Score

Helpjuice - Help Desk Software

Helpjuice Alternatives and Competitors

Effortlessly improve customer service with Helpjuice.

User Ratings

Main Features

  • Self Service Portal
  • Knowledge Base
  • Community Forums
  • Known Issue Management

Pricing

  • Starts from $120/Month

  • Free Trial available

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List of the Top Helpjuice alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.7

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Macros (Templated Responses)

  • Customizable Branding

  • Known Issue Management

+ 3 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 8 more

Pricing

Free Trial available

Starts from $14/User/Month when Billed Yearly, also offers free forever plan

9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Macros (Templated Responses)

  • Customizable Branding

  • Known Issue Management

+ 3 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 9 more

Pricing

Free Trial available, Try Now

Starts from $49/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

RECOMMENDED

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

  • Knowledge Base

  • Self Service Portal

Unique Features

  • Incident Management

  • Asset Management

  • Live Chat

+ 1 more

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

9.5

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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Product Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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Common Features

  • Macros (Templated Responses)

  • Customizable Branding

  • Known Issue Management

+ 3 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 7 more

Pricing

Free Trial available, Try Now

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

7.4

Spot Score

Support Hub - Help Desk Software

Support Hub

Revolutionize customer support and improve communication.

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Product Description

Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...

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Common Features

  • Knowledge Base

Unique Features

  • Ticket Management

  • Live Chat

Pricing

Free Trial available

Starts from $19/Month, also offers free forever plan

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

4.3

(25)

Add to compare

Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

  • Macros (Templated Responses)

  • Customizable Branding

  • Known Issue Management

+ 2 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 7 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

9.5

Spot Score

Jitbit Helpdesk - Help Desk Software

Jitbit Helpdesk

Streamline customer support with Jitbit Helpdesk.

4.4

(82)

Add to compare

Product Description

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...

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Common Features

  • Macros (Templated Responses)

  • Customizable Branding

  • Known Issue Management

+ 3 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 7 more

Pricing

Free Trial available

Starts from $24.92/Month when Billed Yearly

7.9

Spot Score

CRMdesk - Help Desk Software

CRMdesk

Streamline support, satisfy customers.

4.2

(2)

Add to compare

Product Description

CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the necessary people to get their issues resolved. CRMdesk is not just a system for tracking customer ...

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Common Features

  • Knowledge Base

  • Community Forums

  • Self Service Portal

Unique Features

  • Multi-Channel Communication

  • Ticket Management

  • Contract (SLA Management)

+ 2 more

Pricing

Free Trial available

8.3

Spot Score

ReadyDesk - Help Desk Software

ReadyDesk

Streamline your customer support effortlessly.

1.8

(4)

Add to compare

Product Description

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...

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Common Features

  • Customizable Branding

  • Knowledge Base

  • Self Service Portal

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Document Storage

+ 6 more

Pricing

Starts from $9/Month