Streamline IT service management for seamless operations.
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Pricing
HaloITSM offers custom pricing plan
Free Trial available
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RECOMMENDED
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Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Asset Management
Knowledge Base
+ 3 more
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
9.5
Spot Score
RECOMMENDED
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
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No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.6
Spot Score
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Product Description
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
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No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 14 more
Pricing
Free Trial available, Try Now
Starts from $25/user/month when yearly
8.3
Spot Score
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Product Description
ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...
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No common features
Unique Features
Social Media Integration
Multi-Channel Communication
Document Storage
+ 9 more
Pricing
Starts from $9/Month
7.6
Spot Score
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Product Description
Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...
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No common features
Unique Features
Customizable Branding
Ticket Management
Knowledge Base
+ 4 more
Pricing
Sitehelpdesk offers custom pricing plan
8.5
Spot Score
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Product Description
ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all poker-face, middle and back-office functions into one platform, thus benefitting the teams for ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Pricing
ServiceNow Customer Service Management offers custom pricing plan
