Compare HaloITSM vs Salesforce Service Cloud vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HaloITSM (16) Get Quote Get Quote	Salesforce Service Cloud (780) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More
Entry Level Pricing	Not Available	Starts from $25 , yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	Not Available	9.6/10
User Ratings	4.6 (83)	4.6 (1867)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	17 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$25 , yearly
Pricing Plans	Not Available	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 83 reviews)	4.6 (based on 1867 reviews)
Rating Distribution	Excellent 16 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more	No Expert ai Review available for the product
Pros and Cons	Modern interface that is easy to use and navigate. Excellent technical support and responsiveness to user feedback. Customizable features that cater to various business needs. Quick and seamless migration to cloud-based version. Value for money compared to other ITSM solutions. Some settings can be challenging to find due to high level of customization. Limited documentation for certain features, requiring frequent engagement with support. Complexity in setting up certain functions.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Kashflow 3.3 (175 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	NHS Siemens AkzoNobel	Ticketmaster IBM NBC

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both HaloITSM and Salesforce Service Cloud offer a Free Trial.

HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for HaloITSM are unavailable.

Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HaloITSM vs Salesforce Service Cloud vs Zendesk Support vs Zoho Desk

HaloITSM

Salesforce Service Cloud

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure