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Compare HaloITSM vs ReadyDesk vs Zoho Desk vs Zendesk Support

HaloITSM - Service Desk Software
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ReadyDesk - Help Desk Software
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Overview

Description

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

Not Available

8.3/10

User Ratings

4.6

(83)

1.8

(2)
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Software Demo

Demo

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ReadyDesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

0 Features

12 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $9
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagehaloitsm pricingreadydesk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        16

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        0

        Very Good

        1

        Good

        2

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Modern interface that is easy to use and navigate.

        • Excellent technical support and responsiveness to user feedback.

        • Customizable features that cater to various business needs.

        • Quick and seamless migration to cloud-based version.

        • Value for money compared to other ITSM solutions.

        • Some settings can be challenging to find due to high level of customization.

        • Limited documentation for certain features, requiring frequent engagement with support.

        • Complexity in setting up certain functions.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        NHS

        NHS

        Siemens

        Siemens

        AkzoNobel

        AkzoNobel

        No Customers information available.

        Media and Screenshots

        Screenshots
        Self Service Portal screenshot

        5 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        HaloITSM offers Free Trial, but ReadyDesk does not.

        HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

        ReadyDesk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of ReadyDesk begins at $9/Month, while pricing details for HaloITSM are unavailable.

        Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

        Some top alternatives to ReadyDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, ProProfs Help Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Sitehelpdesk, LabiDesk, HESK and Help Desk Premier.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].