eGain offers a comprehensive Help Desk Software. Each of the applications are built around a visual service desk that provides an intuitive way for agents to handle customer requests while delivering the best Help Desk experience possible. The eGain mail software solution is an affordable, single-box, browser-based help desk solution. The solution offers tools for IT support personnel, full support staff, and front-line employees to manage help desk triage or field service-oriented activities.
"Good but not best for the Corporates dealing in Customer Services"
What do you like best about eGain Mail?
eGain Mail helps companies manage large volumes of customer emails and web forms responsively and effectively. ...
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JW
Jeremiah W
01/23/23
5 out of 5
"Trusted the best web based email"
What do you like best about eGain Mail?
I will be honest and say this is the most efficient trusted and reliable web based email i have ever used ...
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RK
Rajat K
12/28/22
4.5 out of 5
"eGain email and Chat is user friendly and its integrated with Cisco UCCE also called ECE."
What do you like best about eGain Mail?
eGain is an excellent product and uses application multiple features if you know the background application ...
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AJ
Amn J
12/20/22
4.5 out of 5
"#1 knowledge-powered AI platform for customer mail engagement-eGain"
What do you like best about eGain Mail?
eGain is best for companies to manage customer emails and webforms responsively and effectively, so when you ...