Freshservice offers Free Trial, but eGain Mail does not.
eGain Mail is designed for Large Enterprises, Medium Business and Small Business.
Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for eGain Mail are unavailable.
Some top alternatives to eGain Mail includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, CRMdesk, Rhino Support, EvantoDesk, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.
Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.
