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7.6/10

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eGain Mail - Help Desk Software

eGain Mail

Effortless support with eGain Mail.

3.7

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eGain Mail offers custom pricing plan

eGain Mail Reviews & Ratings

3.7

Very Good

Based on 13 ratings & 13 reviews

Rating Distribution

Excellent

(7)

Very Good

(4)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 1-2 out of 13

JW

Jeremiah W

01/23/23

5 out of 5

"Trusted the best web based email"

What do you like best about eGain Mail? I will be honest and say this is the most efficient trusted and reliable web based email i have ever used since. This has a lot of potential and i cant wait to have more people use it What do you dislike about eGain Mail? As of now i wish they allow us to explore more or be given access more so we can utilize everything What problems is eGain Mail solving and how is that benefiting you? Time management and accuracy on replying to customers and being ...

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RK

Rajat K

12/28/22

4.5 out of 5

"eGain email and Chat is user friendly and its integrated with Cisco UCCE also called ECE."

What do you like best about eGain Mail? eGain is an excellent product and uses application multiple features if you know the background application functionality. Create Entry points, Block the special characters. What do you dislike about eGain Mail? Activity and Case ID are sometimes stuck in the mailbox, and the cause is mail not delivered. eGain has to match the compatibility with all the Browsers. What problems is eGain Mail solving and how is that benefiting you? Egan KB articles is ...

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