Siemens
Zendesk Support offers Free Trial, but eGain Mail does not.
eGain Mail is designed for Large Enterprises, Medium Business and Small Business.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for eGain Mail are unavailable.
Some top alternatives to eGain Mail includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, CRMdesk, Rhino Support, EvantoDesk, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.
Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.