Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

Product Description

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician who can log on and start working on the case straight away, using knowledge base and other tools within the ...

Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

Product Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.

Product Description

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. It's an end-to-end solution that works with the current processes, tools, ...

Product Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

Product Description

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is ...

Product Description

Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, e-ticketing, helpdesk, inventory management, and customizable reporting, InvGate is the good solution for ...

Product Description

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...

Product Description

The Micro Focus Service Manager helps to run a more efficient and financially stable IT Service Desk, featuring live behaviors, analytics, automation and in-built ITSM capabilities. It helps to delight customers by delivering consistent, high performance service. Service Manager provides a ...