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Best Live Chat Software For Small Business

Top picks for Live Chat Software available for small business

7.7

Spot Score

Foster connections and elevate your community.

5.0

Excellent

Free Trial available

Freemium

Starts from $17/Month when Billed Yearly

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7.7

Spot Score

Seamless customer experience, no frustration, happy customers.

4.3

Very Good

Free Trial available

Freemium not available

Starts from $9/Month when Billed Yearly

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7.7

Spot Score

Boost your support capacity with AI chatbots.

No ratings available

Free Trial available, Try Now

Freemium

Tiledesk offers custom pricing plan

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List of the Best Live Chat Software For Small Business as of April 2025

7.7

Spot Score

iFlyChat - Live Chat Software

iFlyChat

Foster connections and elevate your community.

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5.0

(1)

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Product Description

Introducing iFlyChat - the ultimate chat platform for your community. Our goal at iFlyChat is to provide businesses with powerful software that drives conversions and empowers them to soar towards success. With our innovative products, we enhance user experience by fostering interactions among ...

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Pricing

Free Trial available

Starts from $17/Month when Billed Yearly, also offers free forever plan

7.7

Spot Score

LinkedChat - Live Chat Software

LinkedChat

Seamless customer experience, no frustration, happy customers.

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4.3

(46)

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Product Description

LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, HipChat, and Telegram. What's even better is that no additional software is ...

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Pricing

Free Trial available

Starts from $9/Month when Billed Yearly

7.7

Spot Score

Tiledesk - Live Chat Software

Tiledesk

Boost your support capacity with AI chatbots.

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Product Description

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let them independently handle customer inquiries. This results in achieving ...

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Pricing

Free Trial available, Try Now

Tiledesk offers custom pricing plan

7.7

Spot Score

Heyhi - Live Chat Software

Heyhi

Transforming live sales support and connecting with customers.

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Product Description

Heyhi gives website owners the tools to make their business stand apart from the rest. It provides 1:1 live sales support to website visitors, with customer reps able to start video calls from major websites or landing pages. Startups will appreciate the impact of Heyhi in distinguishing their ...

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Pricing

Starts from $29/User/Month, also offers free forever plan

7.7

Spot Score

ChatBlazer - Live Chat Software

ChatBlazer

Lightning-fast communication, streamlined for success.

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Product Description

Introducing ChatBlazer – the ultimate solution for live chat, instant messaging, and audio and video conferencing. With a focus on startups, small businesses, SMEs, and agencies, ChatBlazer boasts a user-friendly interface and compatibility with desktop, mobile, and multiple operating systems. ...

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Pricing

Starts from $80Pay As You Use

7.7

Spot Score

Syndeo.cx - Live Chat Software

Syndeo.cx

Personalized communication for exceptional customer experiences.

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Product Description

Experience personalized communication with Syndeo.cx, the ultimate solution for contact centers. Connect with customers through various messaging apps, saving you time and effort. All conversations are conveniently stored in one place for easy access, allowing you to offer tailored interactions ...

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Pricing

Free Trial available

Starts from $78/Month

7.6

Spot Score

Median CoBrowse - Live Chat Software

Median CoBrowse

Effortlessly boost customer support with seamless screen sharing.

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Product Description

Introducing Median CoBrowse - the innovative screen share software designed for support teams. With a single click, seamlessly transition from chat to screen sharing for an enhanced customer service experience. This powerful cobrowsing tool boasts 12+ integrations, allowing for efficient ...

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Pricing

Free Trial available

Starts from $50/Month

7.6

Spot Score

Space - Live Chat Software

Space

Host real-time audio conversations with ease.

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Product Description

Space is an innovative SaaS product specifically designed for websites which enables easy hosting of real-time audio-based conversations. Space software features a multitude of powerful tools to record conversations, organize AMAs, discussions, learning sessions and more with unprecedentedly ...

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Pricing

Space offers custom pricing plan

7.6

Spot Score

Arena Live Chat - Live Chat Software

Arena Live Chat

Connect. Engage. Grow.

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Product Description

Live group chat rooms are now effortless to set up on websites with Arena Live Chat. Quickly create chat rooms for events or ongoing discussions by pasting a line of code in under a minute. This powerful platform allows for customizable chat room placement on websites, ensuring a seamless ...

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Pricing

7.5

Spot Score

Chatdesk Teams - Live Chat Software

Chatdesk Teams

Unleash your fanbase for unbeatable CX.

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5.0

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Product Description

Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ever-evolving and on-brand knowledge base. This advanced tool handles the tedious task of hiring and ...

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Pricing

Free Trial available

Starts from $99/Month

7.5

Spot Score

Hiver - Live Chat Software

Hiver

Collaborate smarter, streamline workflow effortlessly.

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Product Description

Hiver is an email collaboration tool that lets you effortlessly manage your shared inboxes by connecting your Gmail accounts. Optimize workflow and collaboration both within and across your company with Hiver. Assign owners to emails and easily keep track of tasks and performance with its ...

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Pricing

Starts from $25/Month when Billed Yearly, also offers free forever plan

7.5

Spot Score

Salesforce Chat - Live Chat Software

Salesforce Chat

Engage customers worldwide with AI-powered chat

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Product Description

Salesforce Chat is designed to make it easy to instantly engage customers. With powerful, personalized live chat tools, businesses can provide multilingual customer support around the globe - regardless of language. For further efficiency, Salesforce Chat is powered by AI-powered chatbots, ...

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Pricing

Salesforce Chat offers custom pricing plan

7.5

Spot Score

Helpello - Live Chat Software

Helpello

Supercharge your customer support with Helpello.

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Product Description

Helpello is the ultimate solution for improving your customers' self-support experience. With its powerful knowledge base and chatbot integration, it effortlessly converts website visitors into loyal customers. Say goodbye to manual customer service and hello to 24/7 help with our super-powered ...

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Pricing

Free Trial available

Starts from $15/Month when Billed Yearly

7.4

Spot Score

Qonvo - Live Chat Software

Qonvo

Transform visitors into loyal customers with Qonvo.

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Product Description

Qonvo is an innovative live chat software that helps businesses turn their visitors into potential customers. With its conversational approach, Qonvo engages and persuades users in a meaningful manner. What's even better is that Qonvo offers automated assistants for 24/7 support, eliminating ...

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Pricing

Starts from $79/Month, also offers free forever plan

7.4

Spot Score

TalkLift - Live Chat Software

TalkLift

Boost sales conversions with TalkLift's powerful communication tools.

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Product Description

TalkLift, the ultimate solution for driving sales conversions, empowers businesses to effectively interact with their customers. By collecting customer details each time they engage, the software enables seamless follow-up to convert leads into sales. With a chatbot feature available 24/7, ...

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Pricing

Free Trial available

Starts from $29/Month

7.1

Spot Score

Chatlr - Live Chat Software

Chatlr

Streamlining customer service, one chat at a time.

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Product Description

Chatlr.co is a powerful and convenient tool for businesses looking to enhance their customer service. Its intuitive design makes it easy to use on websites, mobile apps and through email notifications. With this program, you can have 1-on-1 communication with customers in real time, allowing ...

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Pricing

Starts from $14.99/Month, also offers free forever plan

The Live Force logo

The Live Force

Unleash the power of real-time connections.

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Product Description

The Live Force is an innovative live chat platform that seamlessly integrates online messaging with real human interaction, providing a convenient way for potential leads to connect with your brand. Trusted by hundreds of businesses nationwide, The Live Force excels in boosting website lead ...

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Pricing

The Live Force offers custom pricing plan

Foore - Live Chat Software

Foore

Streamline customer communication with automated engagement tools.

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Product Description

Foore is an easy-to-use customer engagement platform which helps you manage and automate conversations with your customers in one spot. It comes with automating chatbot conversations, an SMS sending tool, virtual receptionist for booking appointments, a dashboard to measure performance, and ...

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Pricing

Starts from $8/Month, also offers free forever plan

Chatwoot - Live Chat Software

Chatwoot

Revolutionize customer support with Chatwoot.

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Product Description

Transform your customer support game with Chatwoot, a powerful all-in-one solution that can help you boost leads and engage with visitors across multiple social media platforms (including Messenger, WeChat, Email, Whatsapp, and Twitter) and your own website. With its easy-to-use dashboard, ...

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Pricing

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

These are the key features of Live Chat Software. Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login, CRM, Marketing Management, Performance Metrics and Chat (Messaging)

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Researched by Rajat Gupta