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9 Best HR365 Helpdesk Alternatives in 2025

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

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4.3

(25)

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Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Pricing

Free Trial available

HelpDesk offers custom pricing plan

8.9

Spot Score

Teamwork Desk - Help Desk Software

Teamwork Desk

Effortlessly improve customer support with Teamwork Desk.

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4.4

(76)

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Product Description

The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...

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Pricing

Free Trial available

Teamwork Desk offers custom pricing plan

8.7

Spot Score

DeskXpand - Help Desk Software

DeskXpand

Efficiently assist customers with DeskXpand.

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Product Description

DeskXpand is affordable help desk software which is called upon by customers when they find HomeXpand. DeskXpand helps customers successfully use HomeXpand with its customer service features. All product instances of DeskXpand can speak with each other in order to assist customers with ...

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Pricing

Free Trial available

DeskXpand offers custom pricing plan

7.8

Spot Score

Help Desk Premier - Help Desk Software

Help Desk Premier

Streamline your help desk needs with ease.

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1.0

(10)

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Product Description

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more ...

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Pricing

Free Trial available

Freshservice - Service Desk Software

Freshservice

RECOMMENDED

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Pricing

Free Trial available

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

RECOMMENDED

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk

Streamline IT service management with SolarWinds.

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Product Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.

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Pricing

Free Trial available, Try Now

TechExcel ServiceWise - Service Desk Software

TechExcel ServiceWise

Streamline your IT processes with ease.

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3.9

(4)

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Product Description

TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...

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Pricing

Free Trial available

TechExcel ServiceWise offers custom pricing plan

Scopedesk - Service Desk Software

Scopedesk

Streamlining support, satisfied customers, simplified.

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5.0

(1)

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Product Description

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined Ticket Actions, Full Ticket History, and Email Notifications. This service is suitable for businesses of any ...

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Pricing

Free Trial available

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Researched by Rajat Gupta