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Compare TalkDesk vs Kustomer vs Zoho Desk vs Zendesk Support

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Kustomer - Help Desk Software
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Overview

Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

Kustomer is a CRM software to manage your sales pipeline and to close the business faster. Kustomer comes with a fully responsive Sales Pipeline Management Dashboard, Objective based ... Read More

Entry Level Pricing
  • Starts from $85 , monthly
  • Starts from $29
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

23 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $85 , monthly
          • $29
          Pricing Pans
          • Not Available
          Pricing Pagetalkdesk pricingkustomer pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2055

          Very Good

          718

          Good

          137

          Poor

          20

          Terible

          32

          Excellent

          218

          Very Good

          24

          Good

          13

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

          • User-friendly interface with easy access and customization in reporting.

          • Quick and responsive technical support.

          • Effective monitoring of team performance and call metrics.

          • Easy integration with CRM systems for seamless operations.

          • Newcomers may find the rich features overwhelming without proper guidance.

          • Limited advanced functionality due to a restricted selection in the Marketplace.

          • Some users experienced occasional glitches and complexity in usage.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          IBM

          IBM

          Peloton

          Peloton

          Stitch Fix

          Stitch Fix

          Kustomer_customers_0

          Kustomer_customers_0

          Kustomer_customers_1

          Kustomer_customers_1

          Kustomer_customers_2

          Kustomer_customers_2

          Media and Screenshots

          Screenshots
          Zendesk Callbar

          5 Screenshots

          Deliverables

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Kustomer offers Free Trial, but TalkDesk does not.

          TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

          Kustomer is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for TalkDesk Starts at $85/user/month when monthly whereas for Kustomer Starts at $29/User/Month.

          Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to Kustomer includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Zendesk Sell, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, CRMdesk, Gorgias, Trakdesk, AzureDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].