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Compare TalkDesk vs Forethought AI vs Zoho Desk vs Zendesk Support

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Overview

Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

Forethought AI helps to boost customer service by making use of artificial intelligence capabilities. With Forethought, businesses can promptly attend to commonly faced issues, forecast and ... Read More

Entry Level Pricing
  • Starts from $85 , monthly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

8.5/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $85 , monthly
          • Not Available
          Pricing Pans
          • Not Available
          Pricing Pagetalkdesk pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          2055

          Very Good

          718

          Good

          137

          Poor

          20

          Terible

          32

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

          • User-friendly interface with easy access and customization in reporting.

          • Quick and responsive technical support.

          • Effective monitoring of team performance and call metrics.

          • Easy integration with CRM systems for seamless operations.

          • Newcomers may find the rich features overwhelming without proper guidance.

          • Limited advanced functionality due to a restricted selection in the Marketplace.

          • Some users experienced occasional glitches and complexity in usage.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          IBM

          IBM

          Peloton

          Peloton

          Stitch Fix

          Stitch Fix

          asana

          asana

          Instacart

          Instacart

          acorns

          acorns

          Media and Screenshots

          Screenshots
          Zendesk Callbar

          5 Screenshots

          Forethought AI

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither TalkDesk nor Forethought AI offers a free trial.

          TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

          Forethought AI is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of TalkDesk begins at $85/user/month when monthly, while pricing details for Forethought AI are unavailable.

          Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to Forethought AI includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, Front, HelpDesk, SysAid, Jitbit Helpdesk, Helpspot, Helprace, Trakdesk, BoldDesk and HappyFox Assist AI.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].