7.9
Spot Score
Streamline customer service with Sunshine's modern design.
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Starts from $19/User/Month, also offers free forever plan
Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which minimizes the need for extensive training and makes navigation a breeze, even for new users. The platform is particularly admired for its seamless integration with third-party ...Read more
Intuitive and user-friendly interface, requiring little to no training for basic usage.
Seamless organization and management of customer tickets, chats, and emails in one system.
Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences.
Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels.
Advanced features and configuration can feel daunting to new users without prior experience or adequate training.
Limited sophistication in transaction-related data handling, requiring improvements for better usability.
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DP
Dorica P
10/05/23
"Ease of Use and Reliability"
What do you like best about Zendesk Sunshine? I like its UI, very easy to use, not much training needed for me to familiarize how this platform works. What do you dislike about Zendesk Sunshine?
LB
LEONARDO BERGONZI S. J
07/06/23
"Easy friendly platform"
What do you like best about Zendesk Sunshine? Not so hard to understand on the basic level, but still needs to be more friendly use when it comes to the transactions info.
AM
Afzal M
07/03/23
"I have worked on zendesk with sunshine conversation for whatsapp in my previous organisation."
What do you like best about Zendesk Sunshine? UI is very user-friendly and easy to configure on our own and does not require involvement from the support team (for basic configuration)
MH
Manya H
06/26/23
"Great and very convenient to use"
What do you like best about Zendesk Sunshine? Zendesk Sunshibe is one of the most easiest as well as fulfilling CRM for any of the organization. It will help every business efficiently to maintain their customer relations.
KP
Keerthana P
06/21/23
"G2 provides exceptional user reviews"
What do you like best about Zendesk Sunshine? Their versatile platform for strealined customer support and data management. What do you dislike about Zendesk Sunshine?
MS
Mohammad S
06/20/23
"A good alternative to improve customer experience and support"
What do you like best about Zendesk Sunshine? Zendesk is the bestway to get traffic on you platform, to get higher volume of customer when you are away. What do you dislike about Zendesk Sunshine?
DC
Dhritiman C
06/20/23
"Good"
What do you like best about Zendesk Sunshine? Zendesk is the best Customer Support Software which can be used by the employees. It has all the facilities required to gave a good competition to its rivalries.
HK
hitesh k
06/16/23
"It is a tool through which we can easily communicate with customer and clients over the email."
What do you like best about Zendesk Sunshine? user-friendly and easy to interact also fast than another tool What do you dislike about Zendesk Sunshine?
ER
Esther R
06/14/23
"Zendesk Sunshine - The best"
What do you like best about Zendesk Sunshine? The knowledge base that is provided is really helpful for us . The customisable tools makes our life easier What do you dislike about Zendesk Sunshine?
AI
Ajay I
06/13/23
"Zendesk sunshine is amazing"
What do you like best about Zendesk Sunshine? Service and the interface of site , easy to understand, good to go with zendesk sunshine What do you dislike about Zendesk Sunshine?
