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7.9

Spot Score

Zendesk Sunshine - CRM Software

Zendesk Sunshine Reviews in January 2025: User Ratings, Pros & Cons

Streamline customer service with Sunshine's modern design.

4.2

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Starts from $19/User/Month, also offers free forever plan

Zendesk Sunshine Reviews & Ratings

4.2

Very Good

Based on 22 ratings & 53 reviews

Rating Distribution

Excellent

(30)

Very Good

(13)

Good

(9)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 53

DP

Dorica P

10/05/23

5 out of 5

"Ease of Use and Reliability"

What do you like best about Zendesk Sunshine? I like its UI, very easy to use, not much training needed for me to familiarize how this platform works. What do you dislike about Zendesk Sunshine?

LB

LEONARDO BERGONZI S. J

07/06/23

2.5 out of 5

"Easy friendly platform"

What do you like best about Zendesk Sunshine? Not so hard to understand on the basic level, but still needs to be more friendly use when it comes to the transactions info.

AM

Afzal M

07/03/23

4.5 out of 5

"I have worked on zendesk with sunshine conversation for whatsapp in my previous organisation."

What do you like best about Zendesk Sunshine? UI is very user-friendly and easy to configure on our own and does not require involvement from the support team (for basic configuration)

MH

Manya H

06/26/23

5 out of 5

"Great and very convenient to use"

What do you like best about Zendesk Sunshine? Zendesk Sunshibe is one of the most easiest as well as fulfilling CRM for any of the organization. It will help every business efficiently to maintain their customer relations.

KP

Keerthana P

06/21/23

5 out of 5

"G2 provides exceptional user reviews"

What do you like best about Zendesk Sunshine? Their versatile platform for strealined customer support and data management. What do you dislike about Zendesk Sunshine?

MS

Mohammad S

06/20/23

4.5 out of 5

"A good alternative to improve customer experience and support"

What do you like best about Zendesk Sunshine? Zendesk is the bestway to get traffic on you platform, to get higher volume of customer when you are away. What do you dislike about Zendesk Sunshine?

DC

Dhritiman C

06/20/23

2.5 out of 5

"Good"

What do you like best about Zendesk Sunshine? Zendesk is the best Customer Support Software which can be used by the employees. It has all the facilities required to gave a good competition to its rivalries.

HK

hitesh k

06/16/23

5 out of 5

"It is a tool through which we can easily communicate with customer and clients over the email."

What do you like best about Zendesk Sunshine? user-friendly and easy to interact also fast than another tool What do you dislike about Zendesk Sunshine?

ER

Esther R

06/14/23

5 out of 5

"Zendesk Sunshine - The best"

What do you like best about Zendesk Sunshine? The knowledge base that is provided is really helpful for us . The customisable tools makes our life easier What do you dislike about Zendesk Sunshine?

AI

Ajay I

06/13/23

5 out of 5

"Zendesk sunshine is amazing"

What do you like best about Zendesk Sunshine? Service and the interface of site , easy to understand, good to go with zendesk sunshine What do you dislike about Zendesk Sunshine?