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Compare Salesforce vs Elevio vs Zoho Desk vs Zendesk Support

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Elevio - Help Desk Software
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Overview

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $79 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

8.1/10

User Ratings

4.8

(50)
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Software Demo

Demo

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View demo

Features

Total Features

10 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • $79 , Billed Yearly
          Pricing Pans
          • Not Available
          • Starter

            • 3 Team Members

            • Visualizer Point & Click Tool

            • Unlimited Articles

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          • Regular

            • 5 Team Members

            • Includes features of Starter plan, plus

            • Help Desk Integrations

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          • Premium

            • 10 Team Members

            • Includes features of Regular plan, plus

            • Article Auto-Syncing

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          Pricing Pagesalesforce pricingelevio pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          370

          Very Good

          142

          Good

          30

          Poor

          4

          Terible

          7

          Excellent

          9

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

          • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

          • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

          • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

          • Automation features save time, reduce manual errors, and boost overall sales team productivity.

          • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

          • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

          • Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          Zip

          Zip

          StitchLabs

          StitchLabs

          AdRoll

          AdRoll

          Media and Screenshots

          Screenshots
          Salesforce Adoption Dashboards

          3 Screenshots

          Contextual Support Playbook

          5 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce and Elevio offer a Free Trial.

          Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Elevio is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Salesforce Starts at $25/User/Month whereas for Elevio Starts at $79/Month when Billed Yearly.

          Some top alternatives to Salesforce includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to Elevio includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, Support Hub, HelpDesk, Jitbit Helpdesk, Rhino Support, Helpspot, SmarterTrack, HelpdeskEddy, LabiDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].