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Compare Issuetrak vs Atera vs Zoho Desk vs Zendesk Support

Issuetrak - Help Desk Software
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Atera - Help Desk Software
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Overview

Description

Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception ... Read More

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Entry Level Pricing
  • Starts from $69
  • Starts from $129 , monthly
Free Trial Availability
  • No free trial
Spotsaas Score

8.8/10

Not Available

User Ratings

4.4

(72)
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Software Demo

Demo

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Features

Total Features

14 Features

48 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $69
          • $129 , monthly
          Pricing Pans
          • Not Available
          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

            Show more +

          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

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          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

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          • Browse all pricing plans
          Pricing Pageissuetrak pricingatera pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          31

          Very Good

          32

          Good

          5

          Poor

          1

          Terible

          0

          Excellent

          246

          Very Good

          27

          Good

          2

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Pfizer

          Pfizer

          Dollar Tree

          Dollar Tree

          Vigor Industrial

          Vigor Industrial

          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          Media and Screenshots

          Screenshots
          Overview

          6 Screenshots

          Dashboard

          7 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Atera offers Free Trial, but Issuetrak does not.

          Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Atera is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Issuetrak Starts at $69/User/Month whereas for Atera Starts at $129/user/month when monthly.

          Some top alternatives to Issuetrak includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.

          Some top alternatives to Atera includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, ConnectWise Control, Freshservice, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].