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Compare Intercom vs Crisp vs Reamaze vs Zendesk Support

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Crisp - Live Chat Software
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Reamaze - Help Desk Software
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More

Entry Level Pricing
  • Starts from $59
  • Starts from $25
  • Starts from $27.55 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

9.7/10

9.3/10

User Ratings
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Software Demo

Demo

Features

Total Features

38 Features

10 Features

24 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $59
              • $25
              • $27.55 , Billed Yearly
              Pricing Plans
              • Not Available
              • Not Available
              • Basic

                • Unlimited Email Inboxes

                • Live Chat

                • Social Media Channels

                Show more +

              • Pro

                • Includes features of Basic plan, plus

                • Manage Multiple Brands in one Account

                • Live View of Site Visitors

                Show more +

              • Plus

                • Includes features of Pro plan, plus

                • Peek (Live Screensharing)

                • Departments (Staff Groups)

                Show more +

              • Browse all pricing plans

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              1900

              Very Good

              470

              Good

              70

              Poor

              25

              Terible

              31

              Excellent

              106

              Very Good

              10

              Good

              2

              Poor

              4

              Terible

              18

              Excellent

              108

              Very Good

              25

              Good

              4

              Poor

              2

              Terible

              0

              Expert's Review generated by AI

              Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

              Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more

              No Expert ai Review available for the product

              Pros and Cons
              • Intuitive and user-friendly interface that makes it easy to navigate and use.

              • Efficient automation capabilities, saving time and effort for users.

              • Rich insights and analytics features for better customer support.

              • AI-enabled chat and knowledge base that enhances customer interactions.

              • Some users may find the richness of features and customization options overwhelming without proper guidance.

              • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

              • Responsive and helpful customer support team, providing prompt assistance and solutions.

              • Rich features, seamless integration with various tools, and continuous development of new functionality.

              • Easy to use, intuitive interface, and accessibility across different communication channels.

              • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

              • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

              • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

              No pros or cons available for the product

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers

              No Customers information available.

              Rakuten

              Rakuten

              Mailjet

              Mailjet

              Airfrance

              Airfrance

              Kabrita

              Kabrita

              Animatron

              Animatron

              Printful

              Printful

              Media and Screenshots

              Screenshots
              Ourbound

              4 Screenshots

              No screenshots available.

              Contact Management

              3 Screenshots

              Videos
              video-0

              2 Videos

              video-0

              2 Videos

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Crisp offers Free Trial, but Intercom does not.

              Intercom is designed for Large Enterprises, Medium Business and Small Business.

              Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

              Pricing for Intercom Starts at $59/Month whereas for Crisp Starts at $25/User/Month.

              Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

              Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].