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Compare Freshdesk vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (402) Visit Website Visit Website	Freshservice (766) Visit Website Visit Website

Overview

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Pricing Options	Get Free Trial $15, Billed Yearly	Free Trial available $19, Billed Yearly
Spotsaas Score	9.5/10 Spot Score	Not Available
	Visit Website	Visit Website

Features

Total Features	16 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$15, Billed Yearly	$19, Billed Yearly
Pricing Pans Monthly Plans Yearly Plans	Free Integrated ticketing across email and social + 10 more Growth $18 Includes features of Free plan, plus + 20 more Pro $59 Includes features of Growth plan, plus + 21 more Enterprise $95 Includes features of Pro plan, plus + 17 more	Starter $29 Incident Management + 10 more Growth $59 Includes features of Starter plan, plus + 11 more Pro $115 Includes features of Growth plan, plus + 13 more Enterprise $145 Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA)
Pricing Page

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4 ( 5374 ) 5 111 4 41 3 5 2 7 1 51 Read Reviews	4.4 ( 1491 ) 5 47 4 10 3 0 2 1 1 2 Read Reviews
Positive Reviews
Negative Reviews

Integrations

Integration with other apps	Harvest Time Tracking Software Microsoft Teams Collaboration Software Zoho CRM CRM Software	Quickbooks Accounting Software Freshbooks Accounting Software Jira Product Management Software

Media and Screenshots

Screenshots
Videos

Alternatives

Alternatives	Zoho Desk ( 1667 ) Zendesk Support ( 657 ) ManageEngine ServiceDesk Plus ( 130 )	Jira ( 350 ) SolarWinds Service Desk ( 156 ) Jira Service Desk ( 259 )

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].