spotsaas-logo
Get Listed

Compare Exotel vs VoiceIQ

Exotel - Call Center Software
Get Quote
Get Quote
VoiceIQ - Contact Center Operations Software
Get Quote
Get Quote

Overview

Description

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More

VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic ... Read More

Entry Level Pricing
  • Starts from $1,000
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.0/10

Not Available

User Ratings

4.4

(16)
Get Quote
Get Quote

Features

Total Features

8 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • $1,000
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageexotel pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        49

        Very Good

        21

        Good

        5

        Poor

        0

        Terible

        1

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

        • Efficient call management with auto-saving and easy access to call data and recordings.

        • Reliable customer support and prompt responses to queries and issues.

        • Easy integration with CRM solutions, enhancing productivity and tracking capabilities.

        • Seamless API integration for customization and advanced functionalities.

        • Limited app selection in the Marketplace, restricting access to advanced features and connectors.

        • Inadequate post-sale service experience, as reported by some users.

        • Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        OLA

        OLA

        BYJU'S

        BYJU'S

        Quikr

        Quikr

        University of Oxford

        University of Oxford

        The University of Manchester

        The University of Manchester

        Salesforce ISV Partner

        Salesforce ISV Partner

        Media and Screenshots

        Screenshots
        IVR menu

        1 Screenshots

        VoiceIQ - Dashboard

        1 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        2 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Exotel offers Free Trial, but VoiceIQ does not.

        Exotel is designed for Large Enterprises, Medium Business and Small Business.

        VoiceIQ is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Exotel begins at $1,000, while pricing details for VoiceIQ are unavailable.

        Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

        Some top alternatives to VoiceIQ includes Novanet Cloud Contact Center, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center and UpTeam.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].