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Compare Call Center Studio vs Freshdesk Contact Center (Formerly Freshcaller) vs Nextiva

Overview

Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.1/10

User Ratings

4.7

(83)

Features

Total Features

10 Features

7 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Pans
          • Not Available
          • Sprout

            • Buy Local Numbers

            • Buy Toll-free Numbers

            • Inbound Caller ID

            Show more +

          • Blossom

            $19

            • Includes features of Sprout Plan, plus

            • Number Porting

            • Basic Call Queues

            Show more +

          • Garden

            $39

            • Includes features of Blossom plan, plus

            • IVR (Phone Trees)

            • Call Monitoring

            Show more +

          • Browse all pricing plans
          Pricing Pagecall-center-studio pricingfreshdesk-contact-center--formerly-freshcaller- pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          80

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          88

          Very Good

          66

          Good

          12

          Poor

          4

          Terible

          0

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Vodafone

          Vodafone

          Fedex

          Fedex

          Volvo

          Volvo

          Travix

          Travix

          Blys

          Blys

          Pirate Studios

          Pirate Studios

          Media and Screenshots

          Screenshots
          Admin

          6 Screenshots

           New Report

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].